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Livy handles your customers’ data with a focus on consent and transparency. Every marketing send passes through a consent gate: Livy never contacts a customer who didn’t agree to receive communications.
Carts and customers are recorded together with their consent status. Those who didn’t consent feed aggregated metrics, but don’t receive emails.

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Data Livy handles

  • Customer identification (to assign points and history)
  • Marketing consent
  • Program activity (points, redemptions, orders)

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Compliance

Livy is designed to respect the privacy regulations applicable to e-commerce. For data deletion requests, they are processed according to Shopify’s flows.
For specific questions about data handling, write to us at [email protected].