Todo lo de tu plan y tu consumo vive en Configuraciones > Suscripción y uso. Livy cobra a través de Shopify, así que la facturación va junto con la de tu tienda.
Al instalar Livy empiezas en el plan Free, y puedes quedarte ahí todo el tiempo que quieras. Los planes de pago incluyen un periodo de prueba, sin contratos y cancelando cuando quieras. Hay cuatro planes:
Free
El programa de puntos completo, con canje en checkout y los emails de fidelidad. Incluye 200 pedidos al mes.
Starter
Lo mismo que Free, con más volumen: incluye 500 pedidos al mes en lugar de 200.
Growth
La plataforma completa de retención, con captación de clientes anónimos, recuperación de carritos y reactivación.
Fundador
El plan Growth completo a precio de lanzamiento, para los primeros que apuestan por Livy (por tiempo y cupos limitados).
Los precios y lo que incluye cada plan los ves actualizados en la propia app, en la pantalla de Planes.
En Configuraciones > Suscripción y uso ves tu plan actual, si está activo y la fecha de la próxima renovación.Con “Actualizar plan” puedes cambiarlo o ver todos los planes cuando lo necesites.
El envío de tus emails de marketing se mide en créditos (un crédito equivale a un email de marketing enviado). En esta misma pantalla ves tu saldo, y el detalle completo está en la guía “Créditos”.Los emails de marketing (recuperación de carritos y reactivación de clientes) llegan con Growth, así que en Free y en Starter el saldo de créditos se queda quieto: los emails de fidelidad no consumen nada.
No dudes en escribirnos si necesitas ayuda o tienes una sugerencia. Puedes hacerlo a [email protected]. Estamos para ayudarte.
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