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This automation shows a popup to visitors who aren’t part of the program yet and invites them to join in exchange for points. It’s the fastest way to turn someone who’s just browsing into a registered customer. You set it up from “Automations”, in the “Capture new sign-ups” card, with “Edit”.

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How it works

1

A visitor who hasn't signed up yet arrives at your store.

2

Livy shows them the popup inviting them to join the program in exchange for points.

3

If they accept, they're registered and start collecting points from day one. Anyone already registered won't see it.

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Customize the popup

In “Customize the popup” you upload the image the customer will see (recommended 1200 x 900 px horizontal, minimum 1040 x 780 px; in the store it’s cropped to the center to fill the space). The popup text is generated automatically: if you have welcome points active, they’re included in the message. With “Preview” you see how it looks before activating it. When it’s ready, leave the automation set to “Active” so it starts showing.

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How to read its numbers

Times the popup was shown

How many times it appeared in front of a visitor.

Popup clicks

How many showed interest and clicked.

Popup sign-ups

How many ended up joining the program.
With these three figures you see whether the popup is showing and whether it convinces. If it appears a lot but signs up few, try changing the image or the offer.

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We build Livy together.

Don’t hesitate to reach out if you need help or have a suggestion. You can write to us at [email protected]. We’re here to help.