1
Install the app
Find Livy in the Shopify App Store and install it in your store. Installing it doesn’t touch your theme’s code.
2
Review your points program
When you installed Livy, the onboarding already set up your points program with initial values. So this step is just to review it: go to “Points Program” and confirm how points are earned and redeemed. If you want, give them a custom name or adjust whatever you need.You’ll find the details in the “Configure your points program” guide.
3
Show Livy in your store
So your customers can see how many points they earn per purchase and can redeem them, go to the “Store” section in the Livy app. There you’ll see all the components available to show in your store, each with its own instructions to activate it.
4
Turn on the automations
In “Automations” you turn on whatever is useful to you, so they work on their own in the background helping you: recover carts, capture sign-ups with the popup, and reactivate inactive customers. You can turn them on one at a time and turn them off whenever you want.
5
Set up your brand and your emails
In “Configurations” you can load your brand’s main color, the logo and the sender name so your emails look personalized. There you also choose the language Livy uses to talk to your customers in emails: Spanish or English.
6
Import your current customers
If you’re coming from another tool, import your customers and their points from “Customers”. That way you start with your base already loaded.