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The first thing you see when you open Livy is Home. It’s designed so that in a few seconds you know how your program is doing and what’s worth reviewing.

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Your activity summary

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The first thing you’ll see are four figures that show how your program has done over the last 30 days: Driven sales: money generated by the orders where points were used. Registered members: customers who joined your program in this period. Redemptions made: how many times your customers redeemed points for a discount. Points redemption rate: of the customers who earn points, how many end up using them.
To see it in more detail and change the date range, go to “View full analytics”.

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Your features

Screenshot of the Features section in the app
Here you see each Livy module and whether it’s active: the points program, cart recovery and sign-up capture. With the “Edit” button you go in to configure any of them.

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Optimize your program

Screenshot of the Optimize your program section in the app
It’s a short list of recommended actions to get more out of Livy. Some are suggestions you can skip and others are required and necessary for the app to work at its best.

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Community and support

Screenshot of the Support section in the app
If you need help, you can write to us at [email protected], open these guides from the app, or chat with us from the bubble in the bottom right corner.

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We build Livy together.

Don’t hesitate to reach out if you need help or have a suggestion. You can write to us at [email protected]. We’re here to help.